Privacy Policy

This Privacy Policy explains how NineCasino UK collects, stores, uses, and protects your personal data. By using our platform, you consent to the practices described here, which comply with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws. We are committed to ensuring the confidentiality, transparency, and security of all user information.

Information We Collect

When you register or interact with our services, we collect various types of information to facilitate your experience and comply with legal obligations. This includes personal details, technical data, and behavioral insights. NineCasino UK gathers information such as your name, contact details, payment information, IP address, device identifiers, and gaming activity. We collect this data either directly from you or through automated systems.

Categories of Collected Data

Personal data may include name, email, address, date of birth, and phone number. NineCasino UK also collects transactional and usage data to improve functionality, detect fraud, and fulfill regulatory reporting duties. Optional data, such as marketing preferences, may be stored if explicitly provided.

How We Use Your Data

Your data is used to deliver services, verify identity, process payments, and ensure responsible gameplay. We also rely on collected information to personalize your experience and communicate important account or promotional updates. NineCasino UK uses personal data strictly within the scope defined by this policy and never sells it to third parties. All processing activities are justified by legal bases such as consent, contract performance, or regulatory obligation.

Examples of Data Usage

Collected information enables account verification, fraud prevention, bonus eligibility checks, and customer support. NineCasino UK may also analyze aggregate user behavior to improve service quality and ensure fair gameplay. Data is retained only for as long as necessary to fulfill these functions.

Cookies & Tracking

We use cookies and similar technologies to enhance site performance, remember user preferences, and track anonymous usage statistics. These technologies do not access private files or install software. NineCasino UK applies cookies to personalize content, measure marketing effectiveness, and maintain login sessions. Users can adjust their browser or in-site settings to manage cookie preferences at any time.

Types of Cookies Used

Our site uses essential, functional, performance, and targeting cookies. NineCasino UK provides a full breakdown in our Cookie Policy, including options to opt in or out of non-essential cookies. Consent is obtained on first visit and can be updated anytime.

Third-Party Services

In some cases, we share limited data with service providers who help operate the platform. These partners assist with payment processing, identity verification, analytics, and technical support. NineCasino UK only works with trusted, GDPR-compliant third parties who are contractually obligated to protect your data and use it solely for the services they provide.

Data Sharing & Safeguards

Any third-party access is restricted to the minimum necessary. NineCasino UK performs due diligence on all vendors and ensures data is encrypted, anonymized, or pseudonymized where appropriate. We do not allow external parties to use your data for unrelated advertising or resell purposes.

Your Rights & Access to Data

Under UK GDPR, you have the right to access, correct, delete, or restrict the use of your personal data. You may also object to processing or request data portability in certain cases. NineCasino UK respects these rights and provides tools to help you manage your data preferences. Requests can be submitted directly through your account or by contacting our data team.

How to Exercise Your Rights

You can review and update most of your personal data through your profile settings. NineCasino UK also accepts formal data access or deletion requests via email. Verification of identity may be required before fulfilling such requests, which are typically processed within 30 days.

Contacting Our Data Team

If you have questions, concerns, or formal requests regarding your privacy or data use, our data protection team is available to assist. NineCasino UK is committed to transparency and accountability in all data matters. You can also contact the UK Information Commissioner’s Office (ICO) if you believe your data rights are being violated.

Contact Details

To reach our data team, please email [email protected]. NineCasino UK will review your inquiry and respond in a timely manner, typically within one business week for general questions, and within 30 days for formal data rights requests.