Terms and Conditions

These Terms and Conditions outline the legal agreement between you and NineCasino UK. By creating an account or using the platform, you agree to follow the rules outlined below. Please read carefully to understand your rights, responsibilities, and the conditions under which services are provided.

Account Registration

To access services, you must be at least 18 years old and reside in a jurisdiction where online gambling is legal. NineCasino UK requires accurate, complete personal information at registration to comply with regulatory requirements. Users must not open multiple accounts or impersonate others. Failure to provide valid information or comply with verification checks may result in suspension or closure of the account.

Identity Verification (KYC)

Account holders are subject to Know Your Customer procedures. NineCasino UK may request documents to confirm identity, age, and payment method ownership. These may include government-issued ID, proof of address, and financial records. Accounts remain restricted until verification is successfully completed.

Bonus Rules

All bonuses and promotions are subject to specific terms, including wagering requirements, time limits, and game restrictions. Users must activate bonuses according to provided instructions and may only claim one promotion at a time unless explicitly stated otherwise. NineCasino UK reserves the right to modify or cancel any bonus in case of misuse, technical error, or suspected fraud.

Bonus Abuse and Irregular Play

Engaging in bonus abuse — including creating multiple accounts, exploiting loopholes, or placing low-risk bets — is strictly prohibited. NineCasino UK monitors play patterns and reserves the right to withhold or cancel bonuses and winnings resulting from such behavior. Users may also be suspended pending investigation.

Deposits & Withdrawals

Users may deposit funds using any supported payment method listed in the cashier. Deposits must originate from accounts registered in the user’s name. Withdrawals are processed to the original deposit method wherever possible. NineCasino UK sets minimum and maximum limits for transactions and reserves the right to charge fees in case of repeated or reversed payments.

Withdrawal Processing & Delays

Withdrawals are generally reviewed within 24 hours, but additional time may be required for verification or third-party processing. NineCasino UK is not liable for delays caused by payment providers. Users must ensure all wagering conditions are met before requesting a withdrawal linked to a bonus.

Game Fairness & Conduct

All games on the platform use certified random number generators (RNGs) or live-streamed dealers from licensed studios. Users agree to play fairly and not attempt to manipulate game outcomes or interfere with platform functionality. NineCasino UK reserves the right to cancel bets or block access in case of suspected cheating, collusion, or use of bots.

Responsible Gaming Expectations

Players are encouraged to maintain responsible gambling habits and use the platform’s tools for setting limits or requesting self-exclusion. NineCasino UK promotes ethical gameplay and may intervene if signs of problematic behavior arise. Users found to be in breach of responsible gambling rules may face temporary or permanent restrictions.

Legal Jurisdiction & Disputes

All services are provided under the laws and licensing conditions applicable in the United Kingdom. In case of dispute, users must first attempt resolution through customer support. If unresolved, complaints may be escalated to an alternative dispute resolution (ADR) body. NineCasino UK follows all UK Gambling Commission rules related to fair treatment and resolution of user concerns.

Modifications to Terms

These Terms may be updated periodically. Continued use of the platform implies acceptance of the latest version. NineCasino UK notifies users of material changes via email or platform notification, but it is the user’s responsibility to review the current version regularly.